Here are some of the most common pillars for performance and pitfalls that hinder effectiveness:
Do’s:
- Clear job descriptions
- Clearly communicated performance expectations
- Conscientious documentation
- Relevant rating system
- Listen – explore all possible explanations in order to devise appropriate and effective solutions
Don’ts:
- Personal bias & emotions cloud judgments
- Compensation concerns will detract from the evaluation of behavior/performance
- Extreme ratings are signs of excessive lenience/strictness or false assessments
- Prohibitive communication – condescension, comparing, overemphasizing problems
- Lack of follow-up – strong coaching cultures encourage higher employee performance